Shipping Information

SHIPPING INFORMATION

We use UPS, FedEx, DHL, TNT or EMS to ship orders around the world. Orders should reach you in 2-4 work days after sending.
 
SHIPPING COST: 
The shipping cos is $30 for firsdt 500g and $10 for every increased 500g.

For the shipping cost of large quantity, we have preferential shipping cost and please contact us for further information  email: info@trustwigs.com
 

Trustwigs.com ships worldwide via UPS, DHL, FEDEX, TNT, EMS, Special Airlines etc.

Generally, UPS and DHL are our offical express option, as they provide fast delivery, safe and good service. There provides signature required service, and we provide this service to every package. If you do not need signature service, please contact us in advance.

 

Q: How long is the delivery?

A: For stock hair units, we usually can ship them out in 1-2 work days. If our production needs more time to prepare your stock orders, we will email you or phone you to let you know and achieve your agreement. For custom orders, the production turn around time is 20-40 work days depending on the complexity of your order.

Q: Why the price on the shipping invoice is different from the price I paid?

A: The prices shown on the shipping invoice will be different to what you paid as the prices on the shipping paper are for Customs declaration only. A lower price declared helps the customers reduce ad-valorem duty or sales taxes you may have to pay when receiving imported goods in certain countries. Please check about importing / tax regulations if you are first time customer. If you want us to declare true value on the shipping invoice, please inform us in advance.